Important information about how we handle your data:
Terms of Service
By agreeing to book with Sams Custom Tech and use our services you are acknowledging that you have read through the information on this page and agree to the specified practices.
Privacy Policy
At Sam’s Custom Tech, (ABN 86 465 641 704) we are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth) (Privacy Act). We are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we deal with your personal information to include how we collect, use, disclose, and safeguard your personal data. By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.
Information We Collect:
Identifying and contact Information: We may collect your name, phone number, email address, postal address, and other contact information to facilitate communication and provide the requested services.
Device Information: We may collect technical information about your devices to assist with troubleshooting and setup.
Account Credentials: To assist with device setup, we may collect your passwords and security questions in order to temporarily access your online account credentials. However, we do not store or retain this information once the setup process is complete unless necessary to complete our services.
Use of Information:
We use the collected information to provide our services, including device setup and technical support.
We may use your contact information to communicate with you, respond to queries, concerns, , and provide you with updates regarding our services.
We do not sell, trade, or disclose your personal information to third parties without your explicit consent, except as required by law or to fulfill our services.
Data Security:
We take all reasonable steps to ensure that your personal information, is protected from:
∙ Misuse, interference and loss, and
∙ Unauthorised access, disclosure or modification.
While we strive to ensure the security of your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
When we no longer require your personal information, we take reasonable steps to ensure that it is destroyed or de-identified.
Third-Party Links:
Our website may contain links to third-party websites or services. We will take reasonable steps to ensure that these organisations are bound by sufficient confidentiality and privacy obligations with respect to the protection of your personal information. However, we are not responsible for the privacy practices or content of such third party websites. We encourage you to review the privacy policies of these third parties.
Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time, without prior notice that are necessary for our business requirements The revised policy will be effective upon publishing on our website. We encourage you to review the Privacy Policy periodically for any changes.
Disclaimer
This Privacy Policy is provided for the purposes of information only. While we have taken care to ensure that it is accurate and current, we provide no guarantee as to its accuracy or currency. We accept no liability for loss or damage suffered as a result of reliance on the information provided in this Privacy Policy.